Membership Policy

At Roundabout Circus, we believe in being clear, fair and transparent. The information below outlines how memberships and payments work so you always know where you stand.

Quick facts

Membership has a minimum three-month commitment
Fees are charged monthly from February to December
Cancellation must be in writing
Membership can be paused for up to two months per year
Discovery Passes, Casual Classes and Punch Passes are non-refundable once commenced

Membership structure

Membership fees are calculated across approximately 40 teaching weeks per year and divided into 11 equal monthly payments (February to December). This spreads the cost evenly across the year, including school holiday periods.

Fees are charged monthly in advance
Direct debit is processed on the first day of each month, or the next business day if it falls on a weekend or public holiday
Fees remain consistent during school holiday periods
Members may access unlimited make-up classes, subject to availability and accounts being up to date
Make-up tokens expire six months from issue

Membership inclusions

40 teaching weeks per year
Annual student registration and accident insurance
Performance opportunities during the year
Unlimited make-up tokens valid for six months, subject to availability
20% discount on holiday programs
5% discount in the circus shop
Access to member events and community activities
Monthly member newsletter

Membership inclusions may be updated from time to time.

Direct debit and processing fees

There is no set-up fee for direct debit.

Bank account payments — no processing fee
Visa or Mastercard — $0.33 plus 1.87%
AMEX — $0.33 plus 3.85%
Failed payment fee — $5.50 per rejected transaction

Processing fees are charged by the secure payment provider at the time of transaction and are not retained by Roundabout Circus. Bank-account direct debit is available as a fee-free option.

Late payments and outstanding accounts

Accounts overdue by 14 days incur a $10 late fee per student, per month
Students with overdue balances may be suspended from classes, private lessons or performances until accounts are up to date
All outstanding balances must be cleared before cancellation

We reserve the right to refer unpaid accounts to a debt-recovery process if necessary.

Pro-rata enrolments

If you join partway through a month: the first month is paid in full at enrolment, and a pro-rata adjustment is applied to the second monthly payment.